FAQs

FAQs

Showing the highest-rated FAQs according to our Requesters

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17 Q: What is an Alternative?
A: An alternative is another version of your CorrectionRequest™. If you tick the box "Alternative needed" AND your CorrectionRequest™ was 'correct', then our editors will give you an alternative version that has the same meaning as what you want to say with your CorrectionRequest™. Alternatives come at no extra charge, so use them.
Helpful?
4
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16 Q: Why don't you answer my feedback?
A: The short answer is that we currently don't have enough manpower to answer all feedback submissions. However, we do HIGHLY appreciate your feedback, read them on a regular basis and update our system if we feel the same way about your idea. We might also create an FAQ because of your feedback and then we'll surely inform you and thank you. Note that you can see if we have read your feedback.
Helpful?
0
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15 Q: What is the difference between a FREE account and a PRO account?
A: Great question. Anyone who creates an account for the first time automatically becomes a FREE account user. Free account users can create only 1 CorrectionRequest. This is a CR™140 of only 140 characters to try out our service for free. Once they top up their account with credit, they automatically become a PRO account user and then have access to all features e.g. CR™240FB, CR™280, urgent request, a voice recording, etc. You can see on your profile what type of user you are currently are.
Helpful?
5
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14 Q: Can I delete my account?
A: Currently you are unable to delete your account on our platform.
Helpful?
0
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13 Q: Is this a translation service?
A: No. It’s an online correction service that uses native English editors and voice-over talents, human beings. You will need to know at least some English.
Helpful?
0
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12 Q: Can we see corrected CRs™ (CorrectionRequests™) from other users?
A: Yes, only if you are a PRO Requester and if that asking Requester has not set their sharing permissions to: "private" on their CorrectionRequest™. Some interesting CRs™ are selected by our team to show on the homepage to everyone. And if you are a PRO Requester and you know the link of a friend's CR™ you can see their CorrectionRequest™ if that's not set to "private".
Helpful?
0
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11 Q: If my CorrectionRequest™ was correct, will you still record it?
A: Yes, we will if you have ticked the checkbox for requesting a recording and even if it was correct. However, if you have ticked the “Alternative needed” checkbox, our voice-over talent will record the alternative version for you instead of your correct version.
Helpful?
5
(only logged-in users can rate)
10 Q: How much is a CorrectionRequest?
A: A CR™140Char is USD 1.85
(a CorrectionRequest™ of no more than 140 characters)
A CR™240CharFB is USD 3.7
(a CorrectionRequest™ of no more than 240 characters for Facebook)
A CR™280Char is USD 3.7
(a CorrectionRequest™ of no more than 280 characters)
An urgent request is USD 1
A recording request is USD 2

Helpful?
5
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9 Q: What does the 'urgent' tick box mean?
A: When a CorrectionRequest™ has the urgent tick box or checkbox, you will receive your correction within 4 hours. If you have both urgent and recording ticked on your CorrectionRequest™, you will receive your correction and recording within 8 hours.
Helpful?
0
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8 Q: If I ask for a recording, will you check my CorrectionRequest™ and record the correction within 24 hours?
A: No. A CorrectionRequest™ from a PRO Requester will take up to 24 hours. If you additionally request a recording, you will receive it within 48 hours. If you want to have it faster, you can make your request urgent and then you will receive both the correction and the recording within 8 hours.
Helpful?
0
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